Current Vacancy

Customer Care Executive (Non-IT Staffing)

Handle incoming/outgoing customer calls professionally
Listen to customer issues and provide accurate information
Escalate complex queries to the appropriate team
Maintain call logs, feedback, and issue records
Meet daily targets in terms of call quality and resolution time
Follow up to ensure customer satisfaction

Front Office Receptionist – 5-Star Hotel

Welcome and greet guests in a professional and friendly manner
Handle guest check-ins and check-outs efficiently
Answer phone calls, emails, and guest queries with courtesy
Maintain reservation systems and guest records
Coordinate with housekeeping and other departments
Manage front desk operations smoothly under all conditions
Handle VIP guests, walk-ins, and last-minute requests professionally
Ensure the reception area is tidy, presentable, and equipped